Frequently Asked
Questions
Everything you need to know about FIT-O-FIT. Can't find the answer? Contact
us.
FIT-O-FIT is an all-in-one gym and fitness club management software that helps you manage members, attendance, payments, staff, workouts, communication, and more—all from a single platform.
It's built for gyms, fitness studios, yoga centers, CrossFit boxes, martial arts academies, and any fitness business—whether single-location or multi-branch.
Yes! We offer dedicated mobile apps for gym owners, staff, and members on both Android and iOS.
Not at all. FIT-O-FIT is designed with simplicity in mind. Our guided onboarding gets you started in minutes, and our support team is always available.
We offer flexible plans starting from affordable monthly rates. Visit our Pricing page for detailed plan comparisons. We also offer annual discounts.
Yes, we offer a free demo and trial period so you can experience the full power of FIT-O-FIT before committing.
No hidden charges. The price you see includes all features listed in your plan. Setup, onboarding, and basic support are included.
Absolutely. You can change your plan at any time. Upgrades take effect immediately, and downgrades apply at the next billing cycle.
FIT-O-FIT includes 12 core modules: Member Management, Attendance, Enquiry, Expense, Staff, Retail & POS, Payments, Workout & Diet, Communication, Multi-Branch, Analytics, and Mobile Apps.
Yes. Depending on your plan, you can access specific modules. Higher-tier plans unlock all 12 modules with advanced features.
Yes. FIT-O-FIT integrates with biometric devices (fingerprint, face recognition) for accurate, tamper-proof attendance tracking.
Yes. Automated WhatsApp, SMS, and email reminders for renewals, birthdays, missed workouts, payment dues, and more.
Absolutely. We use enterprise-grade encryption, regular backups, and secure cloud hosting to keep your data safe and accessible 24/7.
Yes. You can export member data, reports, and financial records in CSV, Excel, and PDF formats at any time.
Your data is stored on secure, redundant cloud servers with automatic backups. We comply with industry-standard data protection practices.
Simply request a demo, and our team will guide you through setup. We handle data migration, configuration, and training at no extra cost for premium plans.
We offer email, phone, and chat support. Premium plans include a dedicated account manager and priority response times.
Yes. Our team will help migrate your existing member data, payment records, and other information from spreadsheets or other software.
Yes. We provide video tutorials, documentation, and live training sessions to ensure your team is fully equipped to use FIT-O-FIT.
